Conditions of Booking the Self-catering Harmony Static caravan.

IMPORTANT - Please Note: By law a contract for the reservation of accommodation at an establishment whether in writing or verbally, imposes an obligation on the proprietor to hold the caravan at the disposal of the guest for an agreed period and on the guest to pay for the caravan reserved. Failure to arrive, or cancellation of a booking by a guest, without the consent of the proprietor, (for whatever reason) without at least 8 weeks notice does not entitle a guest to cancel the contract made without compensation to the proprietor. If the proprietor is unable to re-let the caravan, the proprietor would legally be obliged to forward the guest an invoice for the balance in compensation. Please note the proprietor is under no obligation to refund deposits on cancelled accommodation or non-arrival. Subject to availability, the proprietors, at their discretion, may permit the deposit to be used against a future booking as long as it is within the same year or six months (whichever is the longer) and a letter is received from the guest to confirm the cancellation. Please note we recommend you to take out holiday insurance (details can be given on request) in case you have to cancel to ensure any refund of deposit. (see below).

By accepting the reservation this means you have made a contract with Harmony Country Lodge and agree to comply with the terms and conditions.

Particular conditions:

  1. Bookings are accepted only for the party named and not transferable without prior agreement.
  2. Liability is not accepted by Harmony for accidents to guests or for loss or damage to personal property unless caused by negligence on behalf of Harmony.
  3. A deposit of £100 will be required which is non-refundable*. At least 8 weeks notice must be given by the guest of any cancellation of the booking, otherwise full costs will be incurred.* In the event of the guest/s wishing to leave earlier than the specified number of nights, refunds can not be made for the unused nights.* You may wish to take out holiday insurance.
  4. Booking in time is after 2:30pm on the day of arrival.
  5. Booking out time is 10:00am on the day of departure.
  6. Guests are responsible for kindly leaving the caravan in a clean and tidy order and all breakages or damage must be paid for.

* UK Holiday Insurance can be taken out at a cost of between £15 - £23 depending on the cost of the booking. Please ask for details.
The insurance policy will cover the following and pay all potential booking/reservation costs:

Death, injury, illness or redundancy, jury service, your home becoming uninhabitable.
Death, severe accidental injury or serious illness of a close relative or business associate who is not travelling.
You will also have access to a 24 hour Emergency Assistance service if things go wrong whilst you are on holiday