Legal points to note about your reservation with us.
You enter into a legally binding contract when you secure holiday accommodation. This imposes an obligation:
(a) on the proprietor to hold a room
(or rooms) at the disposal of the guest for the agreed period and
If either party seeks to vary or cancel the contract, this can only be done my mutual agreement, subject to liability to compensate the other party for any loss occasioned thereby. Please note that it has been held that illness does not entitle a guest to cancel a contract without compensation to the proprietor. This also applies if a guest curtails the length of stay they have reserved with the proprietor.
* There are several inexpensive holiday insurance policies available to cover unforeseen problems, which work in the same way as those policies that you must take out when booking a foreign holiday. We strongly advise that you should consider this. We have arranged a cheap but effective policy on your behalf and so please ask if you require us to send you an application form (see below for further details).
On booking, a non refundable deposit will be taken (the amount equal to the cost for one night). Payment can be by debit/credit card (2% charge for credit card) or cheque. If within 7 days of arrival the booking is cancelled then a further 30% of any total outstanding value of the booking will be due unless we are able to re-let the room. (Please note that any un-let rooms will be allocated first.) Regarding non arrival without notification or if less than 2 days notice is given then 85% of any total outstanding value of the booking will be taken unless we are able to re-let the room. In the event of the guest/s wishing to leave earlier than the specified number of nights then the above notice periods also apply.
If a cancellation is made to an on-line (prepaid) booking then refunds will be made less the amount as specified in the above paragraph.
* UK Holiday Insurance can be taken out at a cost depending on the total cost of the booking.
The insurance policy will cover the following and pay all potential booking/reservation costs:
injury, illness or redundancy, jury service, your home becoming uninhabitable.